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All Systems Operational

Klarna App Operational

Klarna Card Operational

Klarna Checkout (KCO) Operational

Klarna Payment Methods (KPM) 极光加速器官方网站

Klarna Payments (KP) 极光加速器安卓

Klarna Online Operational

Merchant Portal Operational

Merchant Integration Tools Operational

Merchant Integration Playground Operational

Klarna Files in Transit Operational

SOFORT Operational

BillPay Operational

Open Banking Operational

Settlements App Operational

Customer Service Operational

Post Purchase SDK Operational

developers.klarna.com Operational

Card Payments Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 4, 2024

No incidents reported today.

Aug 3, 2024

No incidents reported.

Aug 2, 极光加速破解

No incidents reported.

Aug 1, 2024

No incidents reported.

Jul 31, 2024

No incidents reported.

Jul 30, 极光加速官网

Consumers using Klarna's revolving account product unable to make purchases in Finland or Denmark

Resolved - After a period of monitoring, we have verified that regular acceptance levels have now been restored for consumers placing orders using revolving accounts in Finland and Denmark. We thank you for your patience and apologize for any inconvenience caused by this incident.
Jul 30, 20:19 CEST

Identified - We are in the process of testing a proposed solution for this problem and will provide updates in due course. We apologize for any inconvenience caused during this time.
Jul 30, green极光加速器 CEST

Investigating - We are currently declining orders from consumers using our revolving account product in Finland and Denmark. We are investigating this issue and working to restore expected acceptance levels as soon as possible.
Jul 30, 极光加速器官方网站 CEST

Degraded performance of the Klarna Payment Methods playground environment

Resolved - We have verified that it is now possible to place orders in the KPM playground environment and that this incident is resolved.
Jul 30, 19:37 CEST

Monitoring - We are confident that all merchants can once again place orders within the KPM playground environment. We will continue to monitor to verify that this incident is resolved.
Jul 30, 极光加速官网 CEST

Identified - Some merchants are currently unable to use the Klarna Payment Methods (KPM) playground environment to place orders. We have identified the cause of this issue and we are working to resolve it as soon as possible.
Jul 30, 17:18 CEST

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Resolved - We have now verified that both the production and playground environments for the Merchant Portal and the Seller App are available and accessible for merchants.
Jul 30, 19:03 CEST

Identified - The Merchant Portal and the Seller App production environments are now available again. We are continuing to work to restore access to the playground environment.
Jul 30, 18:47 CEST

Investigating - Merchants are currently unable to access the Merchant Portal. This also affects merchants' ability to access the Seller App. We are currently working to identify the cause of this issue and we apologize for the inconvenience caused.
Jul 30, 18:30 CEST

Jul 29, 2024

Users unable to log in to Klarna App using email link due to third party outage

Resolved - This incident has been resolved.
Jul 29, 02:39 CEST

Monitoring - The issue has been fixed on the provider Sendgrid's side and we see our services being restored since 21:30. We are continuing to monitor the status. We apologize for the inconvenience caused.
Jul 28, 22:14 CEST

极光加速器安卓 - The issue we experienced earlier where users that log in to the Klarna App using email login method is still having intermittent issues due to the third party provider SendGrid experiencing an outage. We are monitoring the situation. More information can be found on their status page at status.sendgrid.com. We are sorry for the inconvenience caused.
Jul 28, 18:57 CEST

Jul 28, 2024

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Resolved - The issue has been fixed on Klarna's side since 16:16 CEST.
Jul 28, 17:18 CEST

Investigating - Our email provider SendGrid is currently experiencing an outage which causes Klarna App users to not be able to log in using email link. More information can be found on the provider's status page here: http://status.sendgrid.com/.
Jul 28, 16:28 CEST

Reduction in KP order success rate and disruption to in-app order accessibility

Resolved - Following a period of monitoring, we have verified that this incident is now resolved.
Jul 28, 15:34 CEST

Monitoring - We are now observing an expected successful order rate through Klarna Payments and new orders are now accessible from within the Klarna app. We will continue monitoring to verify that this incident is resolved.
Jul 28, 13:57 CEST

极光加速官网 - Merchants accepting purchases through Klarna Payments may currently observe a reduction in successful order rate. Additionally, consumers may currently be unable to see new orders or updates to their existing orders within the Klarna app. We are investigating these problems and apologize for any inconvenience caused.
Jul 28, 11:21 CEST

Jul 27, 2024

No incidents reported.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

极光加速破解

Jul 24, 2024

No incidents reported.

Jul 23, 2024

Logs currently unavailable within the Merchant Portal

Resolved - This problem is now resolved and we have verified that debug logs are once again accessible from within the Merchant Portal.
Jul 23, 10:52 CEST

Investigating - Since 10:03 (CEST) today, merchants have been unable to access debug logs from within the Merchant Portal. We expect this problem to be resolved within the next 30 minutes and we apologize for any inconvenience caused in the meantime.
Jul 23, 10:43 CEST

Jul 22, 2024

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Resolved - Our engineers have resolved this problem and normal service is resumed. We thank you for your patience and apologize for the inconvenience caused. If you encounter any further trouble in relation to "Pay in 4 Installments", please reach out to your technical account manager for further assistance.
Jul 22, 19:52 CEST

Identified - Merchants in US are currently experiencing difficulties with incorrect payment option displayed for "Pay in 4 installments" using Financing. Furthermore, the language displayed is UK English instead of US English. Our engineers are investigating the issue and we apologize for the inconvenience caused. We will provide further updates as soon as possible.
Jul 22, 18:06 CEST

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Completed - The scheduled maintenance has been completed.
Jul 22, 12:02 CEST

极光加速器安卓 - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 11:02 CEST

Update - Contrary to our initial notice, this maintenance work will affect the ability of merchants in the US to accept purchases made using cards through Klarna Payments and Klarna Checkout.
Jul 22, 10:55 CEST

Scheduled - Between 11:00 - 12:00 (CEST) today (Wednesday July 22), we will perform a routine SSL certificate rotation for api-na.klarna.com. We do not anticipate any disruption to Klarna services during this time, however our Merchant Support team are available through the contact channels listed on 极光加速器官方网站 should merchants have any questions or concerns.
Jul 22, 10:23 CEST

Reduced purchase acceptance rates in the United Kingdom

Resolved - Following a period of monitoring, we have verified that expected purchase acceptances rates in the UK were restored by 16:10 (CEST) yesterday (July 21).
Jul 22, 08:35 CEST

Monitoring - We are observing a reduction in successful acceptance rates for purchases in the UK due to a technical problem at one of our external credit reference agencies. The agency in question have identified the cause of the issue and expect it to be resolved imminently.
Jul 21, 14:02 CEST

Jul 21, 2024

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极光加速破解 - The issue has been resolved on Wordpay's side since yesterday at 19:15 CEST. We are sorry for the late update to the issue.
Jul 21, 12:23 CEST

Update - We are seeing very few payments failing the last hour but the issue still persists for a small fraction of transactions. We are awaiting updates from Worldpay.
Jul 20, 13:34 CEST

Identified - One of our providers Worldpay is currently experiencing an outage, causing some payments to not go through in EU and AP. We apologize for the inconvenience caused and we are continuously monitoring the situation with Worldpay.
Jul 20, 10:57 CEST